If you implement Getting Things Done with Microsoft Exchange and are considering upgrading to Exchange 2013, do not bother. Exchange 2013 put me over the edge.
Here is why. Kurt DelBene, the President of Microsoft Office’s Division, and his team of Software Engineers have continued to castrate with gardening sheers Microsoft Outlook Web Access (OWA)’s functionality. OWA 2010 saw the removal of notes editing. With OWA 2013, DelBene officially emasculates the task interface, making it impossible to sort or search tasks by category. DelBene’s Exchange 2013 has no native IOS or Android To Do List application, forcing its user base to make do with whatever 3rd party alternatives are available.
Top Microsoft Productivity Expert Michael Linenberger has repeatedly lambasted Microsoft for its lack of OWA Task functionality, while suggesting alternatives.
Despite Microsoft’s argument that no one uses the features they depreciate, Microsoft continues to sell it’s OWA 2013 Kiosk Plan as the perfect solution for the deskless mobile worker, (I consider myself one of them) proving time and time again that Microsoft does not understand the needs of knowledge workers.
DelBene could take some lessons from entrepreneur Jake Olefsky whose web based task management system Toodledo remains one of the most used todolist tools across all major desktop and mobile platforms. While Office 365 was plagued with server outages in 2011, Toodledo experienced 99.93% uptime with only 35 minutes downtime for the whole year, while increasing userbase by 50%.
Even DelBene’s favorite whipping boy IBM Notes allows mobile workers to access all major functionality of its PIM from a web browser, including editing and sorting by category it’s journal and todo features. IBM’s Traveler team also develops its own versions of ToDo and secure email features for IOS and Android so mobile workers can maintain a secure and consistent experience across all major platforms. IBM Notes’ cross platform compatibility was a primary reason for me to shift over to using IBM Notes from Microsoft Exchange.